Privacy Policy

Last Updated: August 30, 2026

This Privacy Policy describes how Nampa Water Heater Pros ("we," "us," or "our") collects, uses, and shares information about you when you use our website at NampaWaterHeater.com (the "Site").

Information We Collect

We collect information you provide directly to us, including:

  • Contact information: When you submit a contact form or call us, we may collect your name, phone number, email address, and the details of your service request.
  • Usage data: We may collect information about how you interact with our Site, including pages visited, time spent on pages, and referring URLs, through analytics tools such as Google Analytics.
  • Call data: When you call the tracking number displayed on this Site, call data (including call duration and outcome) may be collected by our call tracking provider, LeadSmart. This data is used to measure the effectiveness of our marketing and to route your call to the appropriate service provider.

How We Use Your Information

We use the information we collect to:

  • Schedule and dispatch one of our licensed technicians to your service address
  • Respond to your inquiries and service requests
  • Improve our website and services
  • Analyze how our Site is used to optimize performance and content
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Our technicians and dispatch staff: Internally, to schedule and complete the service request you initiate through our Site or phone number.
  • Analytics providers: Third-party analytics services (such as Google Analytics) that help us understand how our Site is used. These providers may use cookies and similar technologies.
  • Call tracking providers: Our call tracking partner (LeadSmart) receives call data associated with calls made to our tracking number.
  • Legal requirements: We may disclose information if required by law or in response to valid legal process.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to collect usage data and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise these rights, contact us using the information below.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Nampa Water Heater Pros
Serving Nampa, ID and surrounding areas — 83651, 83686, 83687
Phone: (208) 987-5152
Web: Contact Form